How We Protect Your Information
Intruduction
At Best Merchant Services, your privacy and security are our top priorities. We are committed to protecting the information you share with us and ensuring that all payment transactions and personal data are handled with the highest standards of security and compliance.
Information We Collect
When you use our services or visit our website, we may collect certain information to provide you with the best possible experience. This includes personal details such as your name, email address, phone number, and business information when you request a quote or contact us. We also collect payment-related information like merchant account details and transaction history in order to process payments securely. Additionally, we gather technical information such as IP addresses, browser type, and site usage data, which helps us improve our website performance and maintain strong security measures.
How We Use Your Information
The information we collect is used to deliver and manage our payment processing services effectively. We rely on it to communicate with you about quotes, services, and account updates, as well as to maintain compliance with PCI standards and ensure secure payment transactions. This data also helps us enhance our website, strengthen customer support, and protect merchants against fraud, unauthorized access, and chargebacks.
Data Security & Compliance
Protecting your data is a central part of our business. We strictly comply with PCI DSS (Payment Card Industry Data Security Standards) and use advanced encryption and tokenization to safeguard sensitive information. Access to personal and payment details is restricted to authorized staff only, and we continuously monitor our systems for fraudulent activity. Our commitment to compliance and security ensures that every transaction you process with us is protected from start to finish.
Sharing of Information
We value your trust and never sell or rent your personal information to third parties. In some cases, we may share data with trusted service providers who support us in delivering payment processing and related services. Information may also be disclosed to legal or regulatory authorities if required by law, but only to the extent necessary to meet our compliance obligations.
Cookies & Tracking
Our website uses cookies and similar technologies to provide a smoother, more personalized browsing experience. Cookies help us improve site performance, analyze traffic patterns, and remember your preferences for easier navigation. While you can disable cookies in your browser settings, please note that certain features of the site may not function properly without them.
Your Rights
As a customer, you have important rights regarding your personal information. You may request access to the data we hold about you, ask for corrections or updates, and even request that we delete your information where legally possible. You also have the right to opt out of marketing communications at any time. We take these rights seriously and are committed to ensuring you maintain control over your personal data.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, we encourage you to get in touch with us directly. You can reach us by email at [email protected] Our team is here to provide clear answers and support whenever you need it.